Support for the busiest front desk in healthcare.

Primary care runs on phones, refills, referrals and follow-ups. A Cloverpo VA takes that steady stream off your team, so your providers and nurses can stay focused on the patients in front of them.

Talk about your practice See recommended roles
  • HIPAA-trained before day one
  • You choose your VA
  • Month-to-month
A primary care physician smiling with a patient in an exam room

$1,649 a month full-time

$10 an hour part-time

Same price for every role

No setup or placement fees

See pricing

Where a VA helps most

Your VA works inside the systems you already use, with only the access each task needs.

  • Patient calls and messages

    Answer calls and portal messages, and route anything clinical to your team right away.

  • Scheduling and reminders

    Book wellness visits and follow-ups, confirm appointments and fill last-minute openings.

  • Refill requests

    Gather refill requests and queue them for provider approval.

  • Referrals

    Send referrals, track them and follow up until the visit is booked.

  • Chronic care follow-ups

    Call patients who are due for check-ins, labs or recall visits.

  • Visit documentation

    A scribe documents visits in your EHR so providers finish notes on time.

Roles we recommend

Start with the role that clears your biggest backlog, and add another as you grow.

What changes for your team

More of your team's day goes to patients, and less to the work that piles up behind the front desk.

  • Fewer missed calls and voicemails
  • Refills and referrals that don't stall
  • Fuller schedules with fewer gaps
  • Less after-hours charting

Built around how your practice works

Every placement comes with a signed BAA before any access, a 2-week fit guarantee and founder-led support.

How we protect patient data
  1. Clinical calls go to cliniciansYour VA never gives medical advice and knows when a call needs your nurse or provider.
  2. Providers approve every refillYour VA prepares the request; your provider makes the decision.
  3. Your workflows, your templatesYour team shows your VA how your practice runs, and your VA follows it.

Questions from practices like yours

More answers on our FAQ page, or book a call.

Can a VA handle our phones all day?

Yes. A full-time VA works your U.S. business hours and answers calls through the phone system you approve.

Who decides on refill requests?

Your provider. Your VA gathers the details and queues each request for approval.

How much does a VA cost?

$1,649 a month full-time, or $10 an hour part-time with a 20-hour weekly minimum. Every role is the same price, with no setup or placement fees.

Other practices we support

Tell us about your practice

Answer a few quick questions, see your estimate, then book a free call with our founder, a former U.S. healthcare VA.

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