A warm, organized front desk for every patient who calls.
Your Cloverpo Medical Receptionist answers calls, keeps your schedule full and gets every new patient set up before they arrive, working inside your systems during your U.S. business hours.
- HIPAA-trained before day one
- You choose your VA
- Month-to-month
$1,649 a month full-time
$10 an hour part-time
Same price for every role
No setup or placement fees
See pricingWhat your Medical Receptionist handles
Your VA works inside the systems you already use, with only the access the role needs.
Answer patient calls
Answer inbound calls, voicemails and portal messages, and route urgent calls to your clinical staff right away.
Manage your schedule
Schedule, confirm, reschedule and cancel appointments, and keep cancellations and waitlists moving.
Keep no-shows down
Send reminders, make recall calls and fill last-minute openings.
Register new patients
Collect and verify demographics and insurance details, and keep patient records up to date.
Collect intake forms
Make sure intake forms are complete before the visit, so check-in is quick.
Route requests
Send clinical questions and refill requests to the right person on your team.
What it means for your practice
More time for your team to spend with patients, and a medical receptionist who becomes part of the way your practice runs.
- A full, accurate schedule with fewer no-shows
- Patient calls and messages handled promptly
- Clean patient records from the first visit
- Clear handoffs to your in-office team
Who we place in this role
A warm, clear phone voice with patience for upset or confused callers, and the judgment to know when a call needs your clinical staff.
- At least 1 year as a receptionist or VA for a U.S. healthcare practice
- Clear, friendly spoken English and a professional phone manner
- Experience with at least one EHR or practice management system
- Calm, organized and accurate on a busy phone line
Every Cloverpo VA also passes our 10-step hiring process, an NBI background check and HIPAA training before day one.
Why practices choose Cloverpo for this role
The same standards and guarantees come with every placement.
More reasons to choose Cloverpo- A BAA before any accessSigned before your VA sees any patient data.
- Screened in 10 stepsSkills, privacy and judgment tests, a live interview and background checks. Only applicants who pass every step are placed.
- A dedicated VA you chooseInterview a shortlist matched to your specialty, systems and schedule, then pick your VA.
- A 2-week fit guaranteeNot the right fit? Choose a new VA at no extra cost, or pay nothing for those two weeks.
- Founder-led supportCheck-ins and quality reviews from a founder who has done this work himself.
Medical Receptionist questions
Still unsure? Email us at hello@cloverpo.com or book a call.
Can a VA answer our phones live?
Yes. Your receptionist works your U.S. business hours and answers calls through the phone system you approve.
What happens with urgent or clinical calls?
Your receptionist knows when a call needs your clinical staff and routes it right away. They never give medical advice.
Can we start part-time?
Yes. Part-time starts at 20 hours a week at $10 an hour, and you can move to full-time whenever you’re ready.
How much does a Medical Receptionist cost?
$1,649 a month full-time, or $10 an hour part-time with a 20-hour weekly minimum. It’s the same price as every Cloverpo role, with no setup or placement fees.
Explore other roles
Many practices start with one role and add another as they grow.
Ready to meet your Medical Receptionist?
Answer a few quick questions, see your estimate, then book a free call with our founder, a former U.S. healthcare VA.
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