From first call to a fully supported VA.

You tell us what’s piling up. We find, screen and train VAs who fit your practice, you choose the one you want, and we support them from day one. No long contract, and your first two weeks are covered by our fit guarantee.

  • Free consultation
  • You choose your VA
  • Month-to-month
  1. 1Get your quote
  2. 2Free call with our founder
  3. 3Interview and choose your VA
  4. 4Secure onboarding
  5. 5Ongoing support

Five steps, with nothing left to guesswork

Here’s exactly what happens, who does what, and what you can expect at each step.

Get started
  1. Get your quote

    Answer a few quick questions about the roles, hours and practice you have in mind. You’ll see an estimate right away, based on our published prices.

    Takes: about two minutes

  2. Free call with our founder

    We talk through your workflows, the systems you use, your schedule and where your team needs relief. If we’re not the right fit, we’ll tell you.

    You get: a clear plan and timeline, with no pressure

  3. Interview and choose your VA

    We put forward a short list of VAs who have passed our 10-step hiring process and suit your specialty, systems and schedule. You talk with each one, then decide who joins your team.

    You get: the final say on who works with your practice

  4. Secure onboarding

    You give your VA their own login with only the access the role needs. Your team shows them how your practice runs, and we help make the first weeks go smoothly.

    Protected by: our 2-week fit guarantee

  5. Ongoing support

    Regular check-ins and quality reviews, a 90-day performance review, quarterly HIPAA refreshers and device checks. Add VAs or change hours as you grow.

    You get: one person to call whenever you need something

What we handle, and what we need from you

We take on everything it takes to find and keep a great VA. You stay in charge of the work.

Cloverpo handles

  • Recruiting and our 10-step screening
  • NBI background and reference checks
  • HIPAA and role training before day one
  • Your VA’s contract, pay and taxes
  • Device and security checks every quarter
  • Check-ins, quality reviews and coaching
  • Cover planning and replacement VAs

You provide

  • The tasks and hours you need covered
  • Short interviews with the VAs we shortlist
  • An individual login to your systems
  • A walkthrough of how your practice runs
  • Day-to-day direction, like any team member
  • Approval for any extra hours

Onboarding that protects your patients from day one

Access is set up the safe way, and it comes off just as carefully when an assignment ends.

What our VAs never do
  1. BAA signed firstNo patient data is shared until the business associate agreement is in place.
  2. One login per VAYour VA gets their own login to your systems. Logins are never shared.
  3. Only the access the role needsVAs open only the records they need for the task in front of them.
  4. Multi-factor login and an encrypted computerChecked during hiring, and again every quarter.
  5. Work stays in your systemsPatient information is viewed and stored only in the systems you approve.
  6. Access removed when work endsWe ask you to remove access the same business day and confirm it within 24 hours.

After your VA starts

The work doesn’t stop at placement. Here’s how we keep things running well.

  • Regular check-ins

    We check in with you and your VA, with a full performance review at 90 days.

  • Planned leave, planned ahead

    We tell you about planned leave in advance. You don’t pay for days without your VA or cover.

  • Free replacements

    If your VA isn’t the right fit or leaves, we find a new one at no extra cost, aiming for 10 business days.

  • Training that keeps going

    HIPAA refreshers every quarter, plus device and access reviews.

  • Room to grow

    Add another VA, move from part-time to full-time, or add a new role whenever you’re ready.

  • Hire your VA after 18 months

    Bring your VA onto your own team, with no fee. We hand over their workflow guides for a smooth switch.

Questions about getting started

Still unsure? Email us at hello@cloverpo.com or book a call.

How long does it take to get a VA?

It depends on the role, your specialty and your schedule. We give you a realistic timeline on your first call, and we won’t rush a placement just to fill it.

Do I get to choose my VA?

Yes. You interview the VAs we shortlist and choose the one you want, so you can be sure they’re a good fit for your team.

Who manages my VA?

Your team directs the day-to-day work, like any team member. We handle their contract, pay, taxes, training, check-ins and quality reviews.

What hours will my VA work?

The schedule you set, during your U.S. business hours.

Will my VA work in my EHR?

Yes. Your VA works inside the systems you already use, with the access you approve. We match you with a VA who has experience with tools like yours.

What if it doesn’t work out?

If your first VA isn’t the right fit within 14 days, choose a new VA at no extra cost, or end the agreement and pay nothing for those two weeks. After that, replacements are still free.

Step one takes about two minutes

Answer a few quick questions, see your estimate, then book a free call with our founder.

Start my quote