Referrals, records and prior auths, handled before they pile up.
Your Cloverpo Medical Admin Assistant keeps your back office moving: paperwork in, referrals out, and nothing left waiting.
- HIPAA-trained before day one
- You choose your VA
- Month-to-month
$1,649 a month full-time
$10 an hour part-time
Same price for every role
No setup or placement fees
See pricingWhat your Medical Admin Assistant handles
Your VA works inside the systems you already use, with only the access the role needs.
Referral coordination
Coordinate referrals and track each one until the visit is booked.
Prior authorizations
Follow up on prior authorizations with payers until they’re resolved.
Insurance checks
Verify eligibility and benefits before appointments.
Fax inbox and documents
Manage the fax inbox and file every document to the right chart.
Medical records
Request and send medical records promptly.
Refills and reports
Route refill requests to your provider for approval, and keep task lists and daily reports current.
What it means for your practice
More time for your team to spend with patients, and a medical admin assistant who becomes part of the way your practice runs.
- No referral or authorization left waiting
- Organized, up-to-date patient documents
- Fewer interruptions for your clinical staff
- Written step-by-step guides for repeat tasks
Who we place in this role
Tracks many open referrals and requests without losing any, and follows up with offices and payers until things get done.
- At least 1 year of administrative experience with a U.S. healthcare practice
- Working knowledge of U.S. insurance: commercial, Medicare and Medicaid
- Strong written and spoken English
- Very organized, with sharp attention to detail
Every Cloverpo VA also passes our 10-step hiring process, an NBI background check and HIPAA training before day one.
Why practices choose Cloverpo for this role
The same standards and guarantees come with every placement.
More reasons to choose Cloverpo- A BAA before any accessSigned before your VA sees any patient data.
- Screened in 10 stepsSkills, privacy and judgment tests, a live interview and background checks. Only applicants who pass every step are placed.
- A dedicated VA you chooseInterview a shortlist matched to your specialty, systems and schedule, then pick your VA.
- A 2-week fit guaranteeNot the right fit? Choose a new VA at no extra cost, or pay nothing for those two weeks.
- Founder-led supportCheck-ins and quality reviews from a founder who has done this work himself.
Medical Admin Assistant questions
Still unsure? Email us at hello@cloverpo.com or book a call.
Can they handle prior authorizations?
Yes. Your admin assistant follows up with payers, using the portals and systems you approve, until each authorization is resolved.
Do they approve refills?
No. They route refill requests to your provider, who makes every clinical decision.
Will they document our processes?
Yes. Your admin assistant writes step-by-step guides for repeat tasks, so your workflows stay consistent.
How much does a Medical Admin Assistant cost?
$1,649 a month full-time, or $10 an hour part-time with a 20-hour weekly minimum. It’s the same price as every Cloverpo role, with no setup or placement fees.
Explore other roles
Many practices start with one role and add another as they grow.
Ready to meet your Medical Admin Assistant?
Answer a few quick questions, see your estimate, then book a free call with our founder, a former U.S. healthcare VA.
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