Part-time or full-time: which VA does your practice need?

Cloverpo Guides · October 2026

The right schedule comes down to one question: how many hours a week of delegable work does your practice have right now? Here’s how to tell.

Start by listing the work

For one week, write down the tasks your team does that don’t need to happen in the office: answering and returning calls, scheduling, insurance verification, referrals, prior authorizations, faxes, charge entry, claim follow-up. Add up the time. That number is your starting point.

A part-time VA is usually right if…

• You have about 15 to 20 hours a week of delegable tasks
• The work is focused on one area, such as verifications or claim follow-up
• You’re a solo or small practice trying a VA for the first time
• Your busiest hours are predictable, such as mornings or the start of the week

A full-time VA is usually right if…

• You have 30 or more hours a week of delegable work
• You need someone answering phones or messages throughout the day
• The work covers several areas, such as front desk plus billing support
• You want one person who learns your practice deeply and becomes part of the team

What it costs with Cloverpo

Prices are in U.S. dollars and may be subject to applicable taxes. Your service agreement sets the final terms. See our Refund & Cancellation Policy for the 2-week fit guarantee and cancellation terms.

Not sure? Start part-time

Many practices start with a part-time VA, see how much work they can hand over, then move to full-time once the workload is clear. Our plans are month-to-month, so you can change as your practice grows.

This guide is general information, not legal, medical or compliance advice. Check your own policies, state rules and contracts, and talk to your compliance advisor about your situation.